BattyShopper wants you to enjoy your shopping experience! How many of us go shopping in a mall or store and come out with only one specific item? That’s not shopping..it’s just a “necessary” trip to the store! Shopping means looking and perhaps buying a variety of items you’ve been wanting to get for yourself or your family, as gifts or other reasons. Shopping can be fun as well as fulfilling when you get the chance to do it…all from your own home computer and delivered right to your door. What could be better? We understand that, so we’ve provided a variety of items we think you’ll find appealing as well as useful. We’re adding more and more items everyday, so stop by frequently to check out our offerings. Enjoy! BattyShopper is owned and operated by RobRose Net, Inc. Purchases will show on your credit card bill as RobRose Net, Inc. RobRose Net, Inc. 1542 Kidds Dairy Road Scottsville, VA 24590-3553 USA Tel: (434) 286-7112 We sincerely welcome your feedback! If you have questions, comments or suggestions feel free to send us an email. info@BattyShopper.com Guarantee: We want you to be a happy customer so ... All items carry a 30-day money-back guarantee. If you are not satisified with any product you get from us we want to know about it. Call or email for return instructions. Be sure to retain all of the original packing. Secure Ordering: All online transactions are handled through Yahoo Store with industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us. For more information on security, click here Phone Orders: If you just don't like giving credit card info online, we'll be happy to take your order by phone. Payment: All payment must be in US Funds. We currently accept MasterCard, Visa and American Express. All credit card transactions use address verification that compares billing address to shipping address. Different addresses may cause delay. If you regularly ship to addresses other than the billing address, we suggest you notify your credit card company as it'll speed your transactrions here and elsewhere. All fraud attempts are reported to US and International authorities. Shipping: Unless otherwise noted (on the product listing) all items will be shipped within 2-3 business days. Most items go out the next business day. If for any reason there will be a delay, we will contact you. We try to select the best shipping option. Generally, we'll ship US Postal, 1st class mail or Priority. This is reflected on the order form as 'Standard.' Orders over $50 are insured at no additional cost. If you have special shipping needs, contact us (via email or phone) and we'll try to work with you. We understand you want your products as soon as possible. Most of our customers are amazed at how quickly their order arrives. Shipping Cost: There are no hidden costs at BattyShopper! You will be notified of all shipping & handling costs through the order form. They appear on the checkout page just after you enter your address and before you enter credit card info. Update: 19-May-07 We're very sorry but due to the recent (14-May-07) Postal rate increases, we've had to raise our shipping and handling charge on some items. We absorbed the last two postal hikes without raising prices, however, we simply cannot continue to absorb the higher rates. As noted below, ALL orders are reviewed to ensure the store system has not overcharged. Please note that our store system calculates shipping and handling on a per-item basis. Thus, especially in cases where you're ordering multiple items, the amount shown during checkout *may* actually be higher than what you will have to pay. We Personally Review EACH ORDER to ensure that you're only charged a fair amount for shipping and handling. Where appropriate, we will discount your order before your credit card is charged. So, it is possible that you'll pay a little less for shipping and handling. You'll never be charged more than what is reflected during check-out. Sales Tax: As a Virginia corporation we are required to collect sales tax from Virginia residents. International Orders: We gladly accept orders from most foreign countries. We ask our international customers to understand that due to increased fraud risk, there may be extra steps taken to ensure you are who you say you are. Also, due to increased shipping and handling required, international orders carry a modest surcharge that will be noted on the order form when you place your order. Important Note: On a few occasions, even with the surcharge, actual shipping cost will significantly exceed what shows on the order. When this happens, we will contact you prior to processing your order and give you the option to pay the additional shipping charge or cancel the order. We're sorry but we're a small (husband / wife) company and can't continue to cover these shortfalls in international shipping charges. The customer is responsible for any Customs Fees, Tariffs and/or Import Taxes. About Us: The BattyShopper store opened in early 2002 but we're not at all new to doing business online. BattyShopper is owned and operated by RobRose Net, Inc. RobRose is a husband and wife team who have been serving the online world since 1996. We incorporated in 1998. Our main business has been web consulting, building web sites and providing management services for small business. We look forward to building BattyShopper with the same focus on customer service we have applied to our consulting work in the past. RobRose Net, Inc. is listed with Dunn & Bradstreet. We reserve the right to change prices and policies. We reserve the right to refuse any order for any reason. BattyShopper is a division of RobRose Net, Inc.